AfyaMed Supplies Privacy Policy

Effective Date: 1st November 2024

At AfyaMed Supplies, accessible from AfyaMedSupplies.com, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use and share it, and the measures we take to safeguard your data.

1. Information We Collect

We may collect various types of information, including:

• Personal Information: When you create an account, place an order, or contact us, you may provide us with personal information, such as:
• Name
• Email address
• Phone number
• Shipping address
• Payment information (credit/debit card details, billing address)
• Usage Data: We automatically collect certain information when you visit our website, including:
• IP address
• Browser type
• Device type
• Pages visited on our site
• Time and date of your visit
• Referring website address

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill your orders.
• To communicate with you regarding your orders, including updates and delivery information.
• To provide customer support and respond to your inquiries.
• To improve our website, products, and services based on user feedback.
• To send you promotional materials, newsletters, and other information that may interest you (you can opt-out at any time).

3. Sharing Your Information

We do not sell or trade your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may employ third-party companies and individuals to facilitate our service (e.g., payment processors, delivery services) who have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

4. Security of Your Information

We take reasonable precautions to protect your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the information we hold about you.
• The right to request corrections to inaccurate or incomplete information.
• The right to request the deletion of your personal information.
• The right to withdraw consent for processing your personal data.

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: support@afyamedsupplies.com
• Phone: (+254) 790 813 090

Thank you for choosing AfyaMed Supplies. Your privacy is important to us, and we are committed to protecting your personal information.