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F.A.Q & Contact Information

Our Products

What types of products does AfyaMed Supplies offer?

AfyaMed Supplies specializes in high-quality medical supplies and equipment, including masks, gloves, syringes, hospital beds, scrubs, bin liners, oxygen cylinders, and more. We serve healthcare facilities, clinics, and individuals looking for reliable medical supplies.

Are all products listed on your website available for immediate delivery?

Most products listed on our website are available for immediate dispatch. However, for larger or specialized items, delivery times may vary. Please check product pages for availability or contact us for specific details.

How can I check the availability of a product?

You can check product availability by browsing our website. Each product page is updated with current stock status. For bulk orders, you can contact our customer service team at sales@afyamedsupplies.com for confirmation.

Do your products meet quality standards?

Yes, all our products are sourced from reputable manufacturers and meet industry standards for quality and safety. We prioritize reliability to ensure the safety and efficacy of all items we sell.

Can I place bulk orders for hospitals or clinics?

Absolutely! We support bulk orders and offer special pricing for large quantities. Contact us at sales@afyamedsupplies.com for bulk pricing and customized quotes.

Do you offer products for home healthcare use?

Yes, we carry a selection of items suitable for home healthcare, such as masks, gloves, syringes, and other essential medical supplies that support personal health and wellness at home.

Online Store

My Orders

How do I place an order online?

Simply browse our catalog, select the items you want, and add them to your cart. At checkout, follow the prompts to enter your shipping and payment information. You’ll receive a confirmation email after completing your order.

How secure is my payment information?

Your payment security is our priority. Our website uses SSL encryption to protect your personal and payment data, and we comply with industry-standard security practices to ensure safe transactions.

What should I do if I have issues with my order?

If you experience any issues, please reach out to our customer service team at support@afyamedsupplies.com or call us during business hours for immediate assistance.

Do you offer any discounts or promotions?

Yes, we occasionally run promotions and offer discounts on specific products. Sign up for our newsletter to stay updated on the latest deals and exclusive offers.

Can I get a digital copy of my invoice?

Yes, upon completing your purchase, an invoice will be sent to your email. You can also request additional copies by contacting support@afyamedsupplies.com.

Manage My Orders

My Account

What are the benefits of creating an account on your website?

By creating an account, you can enjoy faster checkouts, track your orders, save billing and shipping information, and receive updates on promotions and product launches.

How do I create an account?

Click on the “My Account” button at the top of our website, enter your details, and follow the instructions to set up your account. It’s quick and easy!

I forgot my password. How can I reset it?

On the login page, click “Forgot Password” and enter your email address. You’ll receive a password reset link in your email to set a new password.

Can I update my account information?

Yes, log into your account, go to “Account Settings,” and you can update your personal information, address, and contact details.

How do I view my past orders?

After logging into your account, navigate to “Order History” to view details of your past purchases, including order date, items purchased, and status

Store Hours

Monday – Saturday: 8am – 10pm
Sunday: 8am – 9pm

Christmas Day: Closed

Call Or Text

General Inquiries: +254 790813090
Customer Support: +254 790813090

Email Us

sales@afyamedsupplies.com

support@afyamedsupplies.com

accounts@afyamedsupplies.com

Contact Us

We’d love to hear from you! Whether you have questions about our products, need assistance with an order, or want to provide feedback, our team is here to help. Please feel free to reach out to us using the form below, or contact us directly via phone or email. We aim to respond to all inquiries as quickly as possible. Thank you for choosing AfyaMed Supplies!